Delivery Information

DELIVERY INFORMATION

Shipping Policy:

1. What is the cost of shipping?
Shipping for all orders within India is free.

2. How long will it take for the order to reach me?
From the time of shipping, it takes about 3-8 working days.
If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and, on some occasions, there might be some unavoidable delays beyond our control.

3. My order has been shipped. Can I track it?
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
You can track the status of your package once shipped using the details sent to you on your registered Email ID.
#COD isn’t available on Sale Items.

Self Collection @ Mor International

Please email us at orders@adizya.in with your order number to inform us if you wish to opt for self-collection upon order confirmation.
Do collect your order within 5 working days upon confirmation email.
If the order is not collected within 5 working days, we will mail the order to the shipping address stated.
Self-collection is only available 2 days after order is confirmed.

CANCELLATION

Prepaid orders are not eligible for cancellation.
The customer agrees not to dispute the decision made by Adizya (Mor International) and accept Adizya (Mor International)’s decision regarding the cancellation.

Cancellation By Adizya

Please note that there may be certain orders that we are unable to accept/fulfill and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason.

Some situations that may result in your order being cancelled include limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department.

We may also require additional verification or information before accepting any order.

We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order.

If your order is cancelled after your credit card has been charged the said amount will be reversed back in your Card Account.

The customer agrees not to dispute the decision made by Adiyza and accept Adizya’s decision regarding the cancellation.

COURIER

Delivery takes 3-8 business days.
Orders are mailed out within 2 days upon payment verification excluding weekends & public holidays.
Delivery is trackable and 100% insured.
The customer or addressee (anyone living at the address) will be required to sign for the package at the door.
If no one is at home/office to receive it, a redelivery will be attempted up to 2 more times. You will be contacted by the courier company for a suitable time for redelivery.
As soon as the order is shipped, we will send a detailed message with the name of the courier company and tracking number, it’s customers duty to follow up with the courier company after that, we can help them with the exact status of order along with its location.

MAILING HOURS

Your orders will only be processed and packed during the operation hours. Our mailing team operates from 11:00 am to 6:00 pm, Monday – Saturday (exclusive of Public Holidays).