• Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.
  • All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non exchangeable. Please go through the size chart carefully for sale products.
  • Please read through the following terms & conditions prior to making a purchase.
  • If you have received the damaged product or wrong product, please inform our team on 9818806548 or . After sending the product back to us, & delivered to us we shall send you a new piece.
  • No exchange or return for Accessories & Jewellery categories.


As a company policy we do not provide refund/return on any product once sold. Once the Adizya (Mor International) pieces are sold they can be exchanged for replacement in a bigger or a smaller size (provided the aforementioned terms and conditions are met). Customer gets a coupon, only when the desired size of the product is not in stock.

If the product is not from sale section & eligible for size exchange, you may write to us at within 5 days of delivery to request an exchange.

Once acknowledged by the team within two working days, please send the product back to us or we’ll schedule a reverse pickup. Adizya (Mor International) will not be responsible for any lost shipment.

The cost of return shipping is at the customer’s expense and is non-refundable. We recommend returning items through traceable mail.

Address for Exchange:

Mor International
C-442 First Floor, Vikaspuri,
New Delhi-110018
PH: 9818806548

Please note:

  1. Exchange can be done within 5 days from the date of delivery
  2. Only products which are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging and eligible for exchange.
  3. Please mention your name, address, number, email and order id on the parcel along with the size needed.
  4. Please do note, that exchange is allowed once per order.
  5. Size exchange is available (in case of size exchange, the customer is eligible to get a bigger or smaller size, equal to the amount of the exchanged product)
  6. Store coupon equaling the amount of the exchanged product with a validity of 30 days from the date of issue.

Prepaid orders are not eligible for cancellation.

You can cancel your Cash on Delivery order within 18 hours of order. Please call us on 9818806548 or write to us at to request a cancellation.

The customer agrees not to dispute the decision made by Adizya (Mor International) and accept Adizya (Mor International)’s decision regarding the cancellation.

The coupon will be emailed to you, which you can use in next 30 days on the Adizya (Mor International) website. Please make sure that you use the coupon in one go.

Yes. You can exchange any products that are eligible for exchange within 5 days of delivery. Please do note there are some items that are not returnable or exchangeable.

If the product does not fit and you would like a new size, please request for a size exchange with the customer service team within 5 days of receiving the product. Our team will try its best to help you for any size exchanges, alterations subject to availability. In case the size you have requested is not available we will offer you the option to get coupon to buy something else.

We endeavour to ensure that every transaction at our website is seamless. We take great care in delivering our products and adhere to the highest quality standards.

  • Exchange/Return not accepted if Customer does not like the material or colour of the dress, we suggest that the customer should read the product description & have a look at all the pictures before ordering. You can also call us to know more details about the product if needed.
  • Our products are made and handled by human hands involving various processes. There is bound to be variations in colour, finish and overall look. The colours you see on our website will depend on the accuracy of your monitor for which subtle variations must be acknowledged.
  • 10-15% Colour difference depends on the screen resolution of the device used by the client and camera lights, please don’t expect an exchange or return for the same.
  • Exchange/Return not accepted if the product is washed and worn.
  • No Refund, Return & Exchange for sale items.
  • Purchase made from SALE section are not eligible for any kind of return or exchange. All the sale, discounted, brought with a coupon and gift voucher purchases are non-returnable, non-refundable & non exchangeable.
  • No exchange or return for Accessories & Jewellery categories.