Shipping Policy

Delivery Terms

We strive to ship your orders on the same day to ensure they arrive promptly for our valued customers. You will receive tracking information via email and SMS shortly after placing your order.

Delivery Time for Domestic Orders: Typically, domestic shipments are delivered within 2-7 days. However, delivery times may vary due to factors such as location accessibility, the time of year, and other uncontrollable circumstances.

Delivery Time for International Orders: International orders usually arrive within 7-12 days, depending on your location and the accessibility of the destination country.

Change of Delivery Address / Contact Details: If you need to update the delivery address or contact information for the recipient, please email us at orders@adizya.in, and we’ll work with our logistics partners to make the necessary adjustments.

Expedited / Urgent Delivery Requests: For urgent delivery requests, please reach out to us at orders@adizya.in, and we’ll do our best to meet your timeline. This service is available for urgent needs, special occasions, or significant events.

Delivery Time Exceeded: We are dedicated to timely deliveries and will make every effort to ship your orders as promised. However, please note that once the package is handed over to our third-party delivery partners, we cannot be held responsible for any delays. Additionally, we cannot guarantee on-time shipments during service disruptions caused by factors beyond our control.

Shipping Costs

Domestic Orders: We offer FREE SHIPPING for all orders within India over ₹999. For orders below this amount, a shipping fee of ₹100 will apply.

International Orders: Shipping costs are determined based on your location and will be calculated at checkout. For any immediate support, you can contact us on +91 9818806548.

Cancellations: If you change your mind after placing an order, we cannot guarantee cancellation. However, please contact us via email, and we will do our best to accommodate your request.

Stock Availability: While we make every effort to keep our stock levels accurate, discrepancies may occasionally occur. In such cases, we will reach out to you to discuss your preferences and assist you in making a decision regarding your order.

Duties & Taxes

Goods and Services Tax: GST is included in the prices displayed for all domestic orders.

Import Duties & Taxes: For international shipments, import duties and taxes may be applicable upon arrival in the destination country. These charges vary by country, and we recommend being aware of any potential costs before placing your order. If you choose not to pay these duties and taxes upon arrival, Adizya cannot be held responsible for non-delivery and will be unable to provide further support.